We are proud holders of the Planet Mark
Empowering change for a brighter future
PWS is a market leading distributor of kitchen and bedroom components – proudly supplying the UK KBB industry for over 110 years.
We bring together the most comprehensive range of quality stocked products from the world’s leading manufacturers, together with the most flexible services, and bespoke design options - all supplied from under ONE roof. We’re committed to continuous innovation and a highly integrated, customer-centric approach, where delivering excellent service and understanding our customers’ requirements is at the heart of everything we do. Most importantly, each and every customer is supported by ONE personal team – dedicated to providing expert advice, and assisting a professional, streamlined journey from start to finish.
Click the arrows to discover where our story began!
Our story began in 1909 supplying hardware and tools, as an independent, family run business in Darlington, County Durham, named Percy W. Stephenson and Son – the roots of PWS as we know it today.
From day one, our approach was to offer an innovative, flexible, and quality collection of products at an affordable price; values that remain strong today.
As demand grew, we moved into new premises across two sites, and branched into ceramics, architectural ironmongery and joinery services – which eventually led to us supplying kitchen componentry and furniture to the trade.
Built upon our skilled craftsmanship and technical expertise, supplying trade professionals with kitchen componentry and furniture became our main enterprise, which led to us opening a new arm of the business, PWS Distributors Ltd. With this move came the need for a lot more space. Thanks to our very first distribution centre with an adjoining office building, we were able to stock products on a whole new scale and service customer orders quickly and easily, on a national level; shortly followed by the opening of our second distribution centre in the South East in 1984.
Demand grew and grew, and we eventually settled in a dedicated distribution hub - on the very same 500,000 sq.ft site where we stand today. With specialist technology and unprecedented capacity, PWS has grown from strength to strength. Today, we supply over 10,500 innovative and quality kitchen and bedroom components to the UK KBB market - as one of the industry’s leading trade distributors.
With ever growing demand from consumers looking to buy kitchens that incorporated our kitchen doors and accessories, we launched ‘Second Nature Kitchens’ - an aspirational, independent, and nationwide consumer brand. Still a renowned, industry leading brand to this day, Second Nature brings together an accessible, trend leading collection of kitchens for consumers, demonstrating the unique and personalised designs that can be created using PWS products. But most importantly Second Nature is exclusively sold through a network of expert, independent retailers across the UK – all dedicated to upholding our core family values.
As the leading name in both product and design, PWS products were being used to create kitchens in the homes of 1000s of consumers up and down the UK – all sold through a diverse base of KBB experts. With trade customers looking to PWS for inspiration, we opened our first 30,000 sq.ft. ‘Design Centre’ at our County Durham headquarters. To this day, as the UK’s largest KBB trade showroom, the PWS Design Centre provides guidance on creating the latest kitchen and bedroom looks – as well as offering an impressive sales space for the trade to bring their consumers.
With an increasing number of customers seeking their whole kitchen solution from one trusted source, we soon expanded into the fabrication of high quality, bespoke worksurfaces, with the launch of our award winning manufacturing facility at our HQ site. Combining state-of-the-art technology and expert craftsmanship, PWS Worksurfaces provides the most comprehensive and sophisticated collection of worksurface products, with a commitment to worldwide sourcing of the very best materials.
One hundred years on, we had certainly come a long way from our first family shop in Darlington. Always committed to listening to our customers, responding to market demands and building for the future, we’re proud to continually diversify and expand our offering, whilst honing our expertise as a leader in our field.
Following huge customer demand, we identified the opportunity to provide an exclusive collection of classic, painted, timer products, for the more discerning consumer looking for a quintessentially English ‘in-frame’ kitchen look. Paying homage to our heritage, and the year PWS started out, our second consumer facing brand ‘1909 Kitchens’ was born. Also sold exclusively through specialist independent retailers, 1909 combines classic elegance with intricate detailing, for an understated and sophisticated look that is designed to suit any home.
Building on the success of our Northern Design Centre, and following huge customer demand, we launched our second Southern Design Centre in Slough, Berkshire. Conveniently located a short distance outside of London’s city centre, it has allowed us to expand our design inspiration and sales support to even more trade customers throughout the UK.
With a drive to improve quality and service for all customers, we have heavily invested in a fully automated paint finishing facility, also located at our HQ site. Our paint-to-order service offers an extensive colour palette, and a superior quality, finish and consistency for all painted products across our comprehensive product portfolio. Our leading facility employs the very latest technology and manufacturing techniques to ensure the highest levels of performance at all times, with the greatest capacity and quickest throughput in the industry.
Listening to our customers’ feedback is paramount to the success of our business. With a large number of our kitchen customers already utilising our products in other areas of the home, particularly for bedroom projects, it was a natural progression for us to develop a dedicated, bedroom collection as part of our core proposition. Available to all PWS customers in complete, component, made-to-measure and sliding formats, with a wide selection of storage, handles and accessories to match, PWS Bedrooms is now one of the most flexible and comprehensive bedroom collections in the industry.
Today, PWS is a one of a kind independent business - with the same family at the helm, just a little bit bigger.
Occupying over 500,000 sqft at our headquarters in County Durham, we’ve stayed true to our roots, and remain a stone’s throw away from the original family shop.
Our success is paramount to the support of our trade customers, and through them, we’re proud to have helped create thousands of homes, forging lasting partnerships with a growing family of valued partners nationwide.
Five generations of modern values, built for the future.