Its great news all round as PWS new granite factory exceeds targets in all areas, with an exceptionally strong performance from the template and fit teams. Underpinning the PWS core values of customer service and quality workmanship the teams are receiving consistent and glowing praise from delighted end customers.

Comments Brian Simpson, Worksurfaces Commercial Manager, The regular stream of positive testimonials are testament to the ethos of our fitters who work to an exceptionally high standard with a professional, helpful and friendly approach. We invest heavily in staff selection and training and this is clearly reflected in the positive feedback coming through. The fact that the consumers are taking the time to write to us personally sends a strong message that we are delivering a first class service.

Recent recruitment has increased the fitting teams from 7 to 11 and the templaters from 6 to 8. Salaried by PWS, all personnel wear branded uniforms and have the requisite technical expertise and personal qualities to deliver high service levels presented with a polished corporate image. The service doesnt end with the installation, PWS deliver a bouquet of flowers to the homeowner on completion of each template and fit job.

Following the 10m investment in the new granite factory PWS is firmly committed to developing the worksurface business. As well as increasing the number of template and fit teams the granite collection has also been extended with 7 new finishes offering a comprehensive colour palette with broad appeal. Available ex-stock the complete range is backed with an impressive 5 working day leadtime from template to fit.

For further details on PWS complete range of worksurface materials and options visit www.pwsworksurfaces.co.uk or call 01325 505522.